Find out more about the ways we're helping to improve people's experiences of health and social care services.
Latest reports and publication

Type 2 Diabetes care among Afro-Caribbeans in Croydon – patient experience and resident views.
Improving Diabetes Care for Croydon’s Afro-Caribbean Community
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Croydon residents' experiences of intermediate care and reablement services
Listening to Local Voices: Improving Reablement and Intermediate Care…
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Advice and information

Flu and COVID-19 vaccinations this autumn
Are you eligible for the COVID-19 booster or the flu vaccination this autumn and winter?

'Martha's Rule' now in operation at all NHS acute hospitals
The rule, which was previously rolled out in 143 pilot sites, enables patients and families to seek an urgent review if their condition deteriorates.
What can I do while waiting for an ADHD assessment?
Waiting for an attention deficit hyperactivity disorder (ADHD) assessment can take a long time. What support is available for people while they wait?
Healthwatch Accreditations
