Find out more about the ways we're helping to improve people's experiences of health and social care services.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
News and views
NHS Patient Entrepreneur Programme
Are you a patient or family carer whose experience of health care services or of a long-term health condition…
News
Patient and unpaid carer engagement across South West London…
This report of the South West London Healthwatch collaborative presents feedback from patients and their…
News
Latest reports and publication
Type 2 Diabetes care among Afro-Caribbeans in Croydon – patient experience and resident views.
Improving Diabetes Care for Croydon’s Afro-Caribbean Community
Find out more
Croydon residents' experiences of intermediate care and reablement services
Listening to Local Voices: Improving Reablement and Intermediate Care…
Find out more
Advice and information
Information and signposting - what you need to know
Whether it’s finding an NHS dentist, making a complaint, or choosing a good care home for a loved one – you can count on our Information Signposting…
How can your pharmacy help you?
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Find out how they can help you.
How to make a dental complaint
It is important that dental patients give feedback about their experiences, so that services know what they are doing well and where they can improve.
Healthwatch Accreditations
