Find out more about the ways we're helping to improve people's experiences of health and social care services.
Share your views to make a difference
Share your views online, or contact us via email or phone. The more people share their ideas, experiences and concerns about National Health Service (NHS) and social care, the more services can understand what works and what doesn't.
Champions for users of health & social care services.
We are here to make sure that those running services, and the government, put your views at the heart of care.
News and views
South London and Maudsley NHS Foundation Trust’s mental health…
South London NHS mental health trusts are transitioning to be part of the NHS 111 for mental health service,…
News
Online NHS Trust consultation - March 2026
Healthwatch Croydon has submitted a response to The Department of Health and Social Care (DHSC) consultation…
Response
Latest reports and publication
Community pharmacy in Croydon - Views from service users and providers - March 2026
Between August and November 2025, we surveyed 211 residents about…
Find out more
User Feedback on British Sign Language Interpretation Services in South West London GP Practices
On 1st October 2024, GP Practices in South West London introduced a…
Find out more
Advice and information
Free NHS COVID-19 vaccinations are now available to protect you this Spring
The spring Covid-19 vaccine is now available for free on the NHS to those at increased risk from severe illness, including those aged 75 or over,…
How to avoid catching Meningitis
What is meningitis, how do you catch it, and can you be vaccinated against it?
How to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP…
Healthwatch Accreditations
