Find out more about the ways we're helping to improve people's experiences of health and social care services.
Latest reports and publication
Community pharmacy in Croydon - Views from service users and providers - March 2026
Between August and November 2025, we surveyed 211 residents about…
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User Feedback on British Sign Language Interpretation Services in South West London GP Practices
On 1st October 2024, GP Practices in South West London introduced a…
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Advice and information
How to avoid catching Meningitis
What is meningitis, how do you catch it, and can you be vaccinated against it?
How to get the most out of your GP appointment
Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most of your GP…
MMRV vaccine explained: Measles, Mumps, Rubella & Chickenpox
GP practices now offer children a combined MMRV vaccine at 12 months and 18 months of age in the UK. The vaccine protects against measles, mumps,…
Healthwatch Accreditations