The experience of Virtual Wards at Croydon University Hospital - September 2024
Would you use the new Croydon ‘hospital at home’ service? patients praise initiative in new Healthwatch Croydon report.
Virtual wards a success but ‘will not replace face-to-face care’
Virtual wards a success but ‘will not replace face-to-face care’
Healthwatch Croydon is pleased to share an embargoed press release regarding our latest report from Healthwatch Croydon, titled “Experience of Virtual Wards at Croydon University Hospital.” This report provides insightful findings from a patient survey about the virtual wards and remote monitoring devices utilised by Croydon University Hospital.
Key highlights from the report include:
- High satisfaction rates, with 60% of patients rating their virtual ward experience as ‘very good.’
- A strong preference for home-based care, as many patients found it more comfortable and convenient.
- Positive feedback on the ease of use of virtual ward installations, alongside suggestions for improving technology reliability.
- Recommendations for enhancing communication and accessibility for diverse patient populations.
The report emphasises that while virtual wards are beneficial, they will not replace face-to-face care. View the full report and press release below.