User perception of One Croydon Personal Inderpendence Coordintors service - June 2018

Report - 10 May 2024

This report documents the results of a survey by Healthwatch Croydon of users of Personal Independence Coordinators, or PICs, in Croydon and their experience of the service. PICs is an output of the One Croydon Alliance of NHS providers, Croydon Council and Age UK Croydon.

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User Perception of the Personal Independence Coordinator Service
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Carers of Over-65s Experiences - August 2016

Carers of people aged 65 and over in Croydon need far better support, according to a report by Healthwatch Croydon. This includes better communication between health providers and carers, more home support, better care planning, and better promotion of rights of carers.

There are over 50,000 people in Croydon over 65. Croydon has over 33,000 carers, with a significant number looking after over-65s. Around 35% of those registered as carers with Croydon Carers Support Centre look after over-65s.

Healthwatch Croydon, the local champion for better health and social care, heard the views of over 45 carers in Croydon in June 2016 gaining over 130 items of feedback.
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