News and reports

Hi! I’m Cecily I have been volunteering at Healthwatch since November 2022 as part of my Gold Duke of Edinburgh Award. I want to go into medicine and I have found this the ideal place to volunteer to support that goal.

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If you are a local service and would like to be listed here email: gordon.kay@healthwatchcroydon.co.uk with your website and brief text explaining what your organisation does.

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Healthwatch services for Croydon have been under management by Public Voice CIC since July 2023, following a re-tender process by Croydon Council.

All reports before this date relate to work undertaken by the previous contract holder, Healthwatch Croydon Ltd.

We are here to listen but if you have a question that you think other people have already asked, have a look here first

Healthwatch Croydon conducted a survey with students in two Croydon schools, aimed at understanding their mental health needs. The report highlights key challenges, including stress and stigma, and provides recommendations for improving mental health support for young people in the area.

In June 2023, Healthwatch Croydon conducted a review of Croydon’s GP websites to assess their accessibility, user-friendliness, and digital services. The 'mystery shop' was undertaken with a focus on patient experience and identifying key areas of improvements to enhance the accessibility and effectiveness of GP websites.

Funded by NHS England, Healthwatch Croydon was commissoned to understand the views of the Pakistani and Bangladeshi communities surrounding the Covid-19 and flu vaccinations.

Read the full report

Read full report

Please read full report.