News and reports

Healthwatch Croydon are wanting to understanding and improve experiences of neurodivergent adults within health and social care services in Croydon. Your voice is crucial in shaping the support and services available to you and others in the community.

Wednesday 6 November 5.30pm-7.30pm
(community fair from 5pm and until 8pm – refreshments will be served)

Located at: Croydon Clocktower Cafe, Katharine Street, Croydon CR9 1ET

I have been a resident of Croydon for the majority of my life. I became a Healthwatch volunteer in order to help my community, and to also give back in some way. I have volunteered for quite some time. I enjoy working with the organisation, and I know we do valuable work that is needed in the community. All of the volunteers and the staff are friendly and helpful. In my leisure time, I enjoy watching comedy programmes, films and sports. I also enjoy jogging.

Would you use the new Croydon ‘hospital at home’ service? patients praise initiative in new Healthwatch Croydon report.

Virtual wards a success but ‘will not replace face-to-face care’

Have you used the NHS 111 or Out-of-Hours service?
What was your experience?

Find out more about our volunteer Hsin-Yi Yang, her motivations for volunteering with Healthwatch Croydon and her passions.

Complete our short survey and help the NHS hear if you are getting the right help to prevent or deal with sight problems.

Are you a voluntary, community or faith sector organisation in Croydon? Tell us your views about the support you need.

Do You or the Person You Care for Need Support to Engage with Your GP Service?
If so, we want to hear from you!

Last week, we had the pleasure of hosting two exceptional work experience students, Daiver and Kishan, from The Elms Academy. Their time with us was not only beneficial for their professional growth but also a rewarding experience for our team here at Healthwatch Croydon.

An NHS spokesperson said: “The NHS is aware of a global IT outage and an issue with EMIS, an appointment and patient record system, which is causing disruption in the majority of GP practices.

This report was funded by the Care Quality Commission(CQC) and supports their wider work in engaging with seldom listened to groups. Healthwatch Croydon worked closely with the Rainbow Health Centre to interview and survey 58 vulnerable migrants from 24 countries, living in Croydon. Our thanks to all who participated in the survey and interviews and to Rainbow Health Centre staff and the Best Western Queens Hotel Crystal Palace management for enabling access to participants.