News and reports

Department of Health and Social Care reached an agreement with Community Pharmacy England to provide an additional £617 million for pharmacy services over two years.

Healthwatch Croydon surveyed patients on specialist eye care waiting times, trust in opticians, service accessibility, and needed improvements.

As part of Healthwatch Croydon’s Annual Meeting on 6 November 2024 at the Clocktower Café in central Croydon, there was a public discussion, section under the title: Your views on health inequalities. Residents had the opportunity to share their views on health inequalities in Croydon to help inform the borough’s new Health and Care Plan.

This session was focused on hearing experiences as residents and as people and organisations supporting people living in Croydon who are dealing with the impact of health inequalities on their lives, their health (physical and mental) and their wellbeing

In February, Healthwatch board members and staff visited the Out of Hours GP service to find out more about the service they provide and how it integrates with other GP and urgent care services.

Prime Minister Keir Starmer has announced plans to abolish NHS England, returning the management of the NHS to ministerial control. Find out more about the news and the statement from Healthwatch England.

The One Croydon Alliance: Strengthening Community Support, find out more about the challenges and key insights for the VCFS.

Details of the planned new Community Diagnostic Centre at New Addington due to open by Summer 2025. Details provided by Croydon Health Services NHS Trust

Would you use the new Croydon ‘hospital at home’ service? patients praise initiative in new Healthwatch Croydon report.

Virtual wards a success but ‘will not replace face-to-face care’

Understanding the Accessible Information Standard

The Accessible Information Standard (AIS) helps health and care services meet the needs of patients and carers with communication needs. This includes individuals with sensory loss, neurological conditions, neurodiversity, and learning disabilities. AIS requires service providers to identify, record, flag, share, and meet patients' communication needs to ensure fair healthcare access. A short NHS England video describing AIS is available at the bottom of this page.

Healthwatch Croydon has been on the road in the last few months, learning more about what is happening on areas of health and social care and bringing it back to Croydon

Thank you to everyone who made the Healthwatch Croydon Annual Meeting and Question Time 2024 a success! Your voices, questions, and insights are driving positive change in health and social care for Croydon.

Learn more about our volunteer Natasha Fuller, who is a passionate graduate looking to start her career in health and social care leadership.